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Education Service Center, Region 20 (ESC-20) positively impacts the learning community through high quality, cost effective products and services. Our vision is to be the definitive choice for leadership, innovation, and the advancement of learning. Quality performance is a commitment to excellence by each employee - achieved through teamwork and a process of continuous improvement. We believe: in service first; our employees drive our success; collaboration maximizes results; in purposeful and effective communication; change is opportunity; in cultivating strengths; and learning is life-long.